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Home > File a Claim

Claim Information


Available Claim Forms

To submit a claim use one of the appropriate company links below. If none are available for your particular claim, please contact us directly.

Auto Accident Claim
Property Loss Claim Form

American Collectors Insurance
American Collectors Insurance

American Collectors Insurance

URL:
http://www.americancollectorsins.com

Cabrillo General Insurance Agency
Cabrillo General Insurance Agency

Cabrillo General Insurance Agency

URL:
http://www.cabrillogen.com

CNA
CNA

CNA

URL:
http://www.cna.com/

Encompass Insurance
Encompass Insurance

Encompass Insurance

URL:
http://www.encompassinsurance.com

Genworth Financial
Genworth Financial

Genworth Financial

URL:
http://www.genworth.com

Hagerty

Hagerty

Hagerty

URL:
http://www.hagerty.com

ING
ING

ING

URL:
http://www.ing-usa.com

John Hancock
John Hancock

John Hancock

URL:
http://www.johnhancock.com

Lincoln Financial Group
Lincoln Financial Group

Lincoln Financial Group

URL:
http://www.lfg.com

MAPFRE Insurance
MAPFRE Insurance

MAPFRE Insurance

URL:
https://www.mapfreinsurance.com/

Merchants Insurance Group
Merchants Insurance Group

Merchants Insurance Group

URL:
http://www.merchantsgroup.com

Mercury Insurance
Mercury Insurance

Mercury Insurance

URL:
http://www.mercuryinsurance.com

National General
National General

National General

URL:
http://www.nationalgeneral.com/customer-care/default.asp

Philadelphia Insurance Companies
Philadelphia Insurance Companies

Philadelphia Insurance Companies

URL:
http://www.phlyins.com

Progressive
Progressive

Progressive

URL:
http://www.progressiveagent.com

Travelers
Travelers

Travelers

URL:
http://www.travelers.com/

MetLife
MetLife

MetLife

MetLife

URL:
https://www.metlife.com/individual/insurance/life-insurance/index.html

Claim URL:
http://

Billing URL:
http://

William Penn Life Insurance

William Penn Life Insurance

William Penn Life Insurance

William Penn Life Insurance

URL:
https://www.lgamerica.com/

Utica First Insurance Company
Utica First Insurance Company

Utica First Insurance Company

URL:
http://www.uticafirst.com

Safeco
Safeco

Safeco

URL:
http://www.safeco.com

We're sorry if you've suffered an accident or have a claim on your insurance policy. That's why you have insurance, to protect you when something bad happens. We'll guide you on every step along the way.

Should you file this claim?

If there's a slight chance that someone may have suffered as a result of the accident, then you must file the claim. Otherwise, if you choose not to file it, you won't have the insurance policy to protect you from lawsuit.

There are, however, situations where it makes sense to not file a claim. Keeping your insurance record clean will probably keep your rates down.


I need to file a claim

As your independent agent, we'll do our best to make your claim experience a smooth one.

  • To begin, please contact the insurance company directly to put them on notice of the claim. We will then be notified of your claim by the insurance company.
  • If you have a claim and would like our assistance, we will be happy to speak with you. In some cases, you will need to speak directly with the Insurance Carrier to report the details but we can help to make sure that your claim is processed correctly and advise you prior to submitting the claim. Simply contact our office for assistance.
  • After your claim is processed, we will follow-up with you to ask about your experience and make sure you were treated well.

If think you're not being treated fairly, need some help along the way or want to share your positive experience with us, just let us know! We're always here for you.


Companies We Represent

Below you will find a partial list of insurance companies that we work with along with contact information for customer service, claims, and billing/payments. There are many more companies that we work with that may not be listed here so please do not hesitate to call us directly. We strongly encourage you to call our office directly so we can provide you with personalized service. However, if you urgently need to speak with someone outside of our normal business hours, you can use the infomation below.

Auto / Home Insurance Companies

A. Central 866-234-6926
Chartis 888-760-9195
Chubb 800-252-4670
Encompass 800-588-7400
Fireman's Fund 800-523-9500, option #4
GMAC 800-468-3466
Hartford 877-805-9918
Kingstone 800-364-7945m, option #4
Merchants 800-952-5246
Mercury 800-503-3724, option #4
NYCM 888-234-6926
Progressive 800-876-5581
Travelers 877-252-4633
US Coastal 866-482-5246

Business Insurance Companies

E-Z Umbrella 631-473-7059
First Rehab Complete the DB450Form and FAX to 516-829-82133
GMAC 877-468-3466
Hartford 800-327-3636
K&K 800-237-2917
Kingstone 800-364-7045, option #4
Merchants 800-952-5246
Philadelphia 800-765-9749
Progressive 800-925-2886
Travelers 877-238-6225
Zurich 800-987-3373

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(631) 473-7059

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14 Roosevelt Avenue
Port Jefferson Station, NY 11776

Call/Text: (631) 473-7059 | F: (631) 473-7592 | E:info@newbrookins.com
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